Providing Essential Services While Keeping You Safe and Healthy

During the COVID-19 pandemic, MICA staff are working hard to ensure that you receive the services you need while staying safe and healthy. We are engaging in ongoing conversations about the coronavirus and the steps we need to take to keep services available while respecting the guidelines set forth by the CDC, the Iowa Department of Public Health (IDPH) and local health officials.

We understand that some of the changes we are making to our services during this time may inconvenience families who are already struggling. Please understand that we are doing everything possible to continue providing excellent service to you and your family during this time. We will ask you to make an appointment with us or speak with us over the phone as our staffing allows.

Here are some of the steps we have currently taken to respond to COVID-19.


Keeping Families and Staff Safe 

  • Until further notice, MICA's offices, including the Family Development Centers, WIC Clinics, and Story County Dental Clinic are closed to the public. We are not accepting walk-ins at this time and request that you call the office (listed on the right) to make an appointment if you need assistance.


  • Head Start and Early Head Start classrooms are closed. We are tentatively looking to reopen the Iowa Falls Toddler Room on June 22 and the Marshalltown High Street classrooms on June 29. Virtual home visits will continue through June 30.

  • MICA's Family Development Centers will be reducing hours of operation to 9 am to 2 pm or by appointment, effective March 25 until further notice.

  • Increased usage of protective equipment (gloves, masks, etc.) and increased frequency of routine cleaning at all our sites.


Making it Easier to Receive Services Remotely

  • MICA's emergency food pantries in Story, Hardin, and Poweshiek counties are now delivering food packages to cars curbside. Please call ahead (numbers listed at right) to make an appointment to receive a food package.

  • We are piloting a food delivery service intended for families who are immunocompromised, quarantined, or unable to leave their homes out of our food pantries.  


  • Many services, including LIHEAP (energy assistance) and WIC, are now available over the phone. Please call us to apply.

  • If you are in a program that has a home visiting component, your home visitor will be contacting you with alternate ways to meet with you such as the phone, email, or an online meeting.

For up-to-date information, follow us on Facebook or bookmark this page.

What Do I Do if I Need Help?

We are still providing services over the phone, including crisis assistance, energy assistance, and more. Please call instead of visiting our centers so we can better assist you.

Hardin County:

Hardin County Family Development

Food assistance, crisis assistance, energy assistance, referrals


Marshall and Story Counties:

Story County Family Development

Food assistance, crisis assistance, energy assistance, referrals


Poweshiek and Tama Counties: 

Poweshiek County Family Development 

Food assistance, crisis assistance, energy assistance, referrals



WIC appointments, nutrition guidance, WIC vouchers for healthy food

Hardin, Boone, and Story: 



Marshall, Jasper, Tama, and Poweshiek:


Health Insurance:

Help get signed up for insurance - presumptive eligibility for Medicaid, Hawk-i


Information About COVID-19

It's important to know and share current and accurate information about COVID-19. We recommend keeping up-to-date through the website linked below.

Mid-Iowa Community Action, Inc.

mail: 1001 S. 18th Ave, Marshalltown, IA 50158


call: 641-752-7162

fax: 641-752-9724


© 2020 by Mid-Iowa Community Action, Inc.